This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. To find out more about cookies on this website and how to delete cookies, see our privacy notice.
Analytics

Tools which collect anonymous data to enable us to see how visitors use our site and how it performs. We use this to improve our products, services and user experience.

Marketing

A bit of data which remembers the affiliate who forwarded a user to our site and recognises orders from those who become customers through that affiliate.

Essential

Tools that enable essential services and functionality, including identity verification, service continuity and site security.

 

Students Accuse Landlords of ‘Cashing In’

By 2 min read • May 6, 2014

surveyA poll of students living in York, a popular university city, have accused landlords of cashing in by holding on to deposits at the end of tenancies and failing to deal with serious problems such as mould, damp and vermin infestation.

******Whoops! Looks like this is an old post that isn’t relevant any more :/ ******

******Visit the blog home page for the most up to date news. ******

NOUSE Student Survey
The survey carried out by NOUSE revealed that 44% of students had lost their deposit when they moved out of their accommodation. This was despite the fact that a third of those surveyed reported excessive mould and nearly 25% were concerned about vermin in their homes. Many of the students had paid more than £200 as a deposit and an overwhelming percentage of them believed that the landlord or letting agent was partly or completely unjustified in keeping their deposit when they moved out.

Student Accommodation Not Good Value
35% of students felt they were not getting good value for money from their accommodation. Lesser complaints included not being provided with appliances such as dishwashers, microwaves and correct keys, despite these being mentioned on contracts. More serious failings on the part of landlords and letting agents included a lack of general maintenance and failures to carry out repairs. One student said they had been left without a working toilet for weeks and another claimed the landlord had not fixed a faulty shower for months.

In general, students felt that landlords and letting agents treated them ‘like dirt’ and talked down to them. Many students felt unexplained charges were unfair and in the worst cases, even felt endangered.

Are you a student landlord? If so what is your experience of student tenants?

Was this post useful?
0/600
Awesome!
Thanks so much for your feedback!
Got it!
Thanks for your feedback.
Share with friends:
Copied
Popular articles

Get the best of Landlord Insider
delivered to your inbox fortnightly

Sign up and we’ll send you our latest posts, tax tips, legal tips, software tips and compliance deadlines, everything you need to know every two weeks. Unsubscribe any time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.