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I just wanted to give an update on where things are and where we’re up to. There is understandably a lot of interest in the new product, and I know from the feedback we are getting that many of you are keen to move over. As has been explained already, the new software is completely new and only resembles the old product in what it does. The way it looks and the way it does things are very different to before.
If you’ve been following the blog, you will have seen that we have been adding the remaining legacy features that weren’t available at launch into the new software. There is still quite a long list so we will be working on these for a few more months yet, but we are gradually ticking them off. We are also responding to feedback from new customers and early adopters about the way the software works and making a few tweaks here and there as needed. We are now about to start working on the last of the database variables that are required to allow users to migrate. These are found in the Property Manager of the legacy software and include things like meter readings, utility suppliers, white goods and so on. Once we have these, this will then mean that everything that is included in the Quick Start and Essentials plans will now be available in the new product allowing these users to take advantage of our new improved cash basis features among others.
Once we have all of the variables in place, we will then start to look at building a migration tool. A migration tool would take much of your data from the legacy software and place it the relevant places in the new software. All being well, we should have that ready by the Spring and then we can start to bring people over. Please be aware that if you are using some of the higher Plus features like the Tenant Service Desk and the Direct Debit functionality, these wont be available until the Summer, so you will need to wait a little longer I’m afraid, but most users should be able to make the switch at this point. As also previously explained, because the two products are so different, some data (particularly accounting data) may not be possible for us to migrate using the tool. As such, there are two options to consider before making the jump. Either
1. Manually enter the missing data. Or
2. Draw a line and say that all of the data in the legacy version is up to date and correct and carry the balances forward to the new version. Many of you will have done this moving into the legacy product in the first place from your previous system.
We will be in touch with everybody once the tool is ready to let you know who can migrate, what data is migrated, what data will need to be added afterwards and of course, how the pricing will work. Until then, here is a probable timeline of how the migration will work:
Probable Timeline (subject to change)
2024 Q1: continue working on legacy features and functionality
2024 Q2: launch of migration tool for most users
2024 Q3: likely release of final major features. Migration of remaining customers begins
2024 Q4: expected launch of the next set of new features for the new product
As has been said before, there will be no forced migration between the two products. You can move over as and when you are ready or remain where you are. Whatever works for you.
